Privacy Policy

1. Introduction

kg777 ("we", "our", or "the Platform") is an online casino and sports betting platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website at https://kg777.lat and any related services we offer.

By accessing or using kg777, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.

2. Information We Collect

We collect information necessary to provide you with a secure, personalized, and compliant gaming experience. This information falls into three broad categories:

Personal Identification Data

• Full name, date of birth, and nationality — collected at registration to verify your identity and confirm you are 21 years of age or older.
• Email address and mobile phone number — used for account verification, transactional notifications, and support communications.
• A government-issued identification document (e.g., National ID card, passport) — required for KYC verification to process withdrawals and comply with anti-money-laundering obligations.
• Residential address — used to confirm your location for regulatory and responsible gaming purposes.

Financial and Transactional Data

• Mobile payment details linked to bKash, Nagad, Rocket, or Upay accounts — retained in tokenized form to process deposits and withdrawals in BDT.
• Deposit and withdrawal history, including timestamps, amounts in BDT (৳), and transaction reference codes.
• Bonus and promotional credits claimed, wagering requirement progress, and rollover completion status.

Technical and Behavioural Data

• IP address, device type, operating system, and browser version — used for security monitoring, fraud detection, and session management.
• Pages visited, games played, session duration, and click patterns — used to improve platform performance and personalize your experience.
• Cookies and similar tracking technologies — see Section 5 for a full breakdown of cookie types used on kg777.

3. How We Use Your Information

The table below summarizes the primary purposes for which kg777 processes your personal data:

4. Sharing of Your Information

kg777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information only in the limited circumstances described below:

• Payment processors and financial institutions — such as bKash, Nagad, and Rocket — to facilitate your deposits and withdrawals. These partners are contractually obligated to handle your data securely and may not use it for any other purpose.
• Game platform and software providers — including but not limited to Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — to deliver gameplay functionality. These providers receive only the session data necessary to run the games.
• Legal and regulatory authorities — where kg777 is legally required to disclose information in response to lawful requests, court orders, or to comply with applicable law and anti-money-laundering regulations.
• Business successors — in the event of a merger, acquisition, or sale of all or part of kg777's business assets, personal data may be transferred as part of the transaction, subject to the same privacy protections described in this policy.

We require all third parties with whom we share data to maintain appropriate security measures and to process your personal information only for the specific, limited purposes we have authorised.

5. Cookies and Tracking Technologies

kg777 uses cookies and similar technologies to enhance your browsing experience, maintain your session, and understand how our platform is used. Cookies are small text files stored on your device when you visit our site.

Types of Cookies We Use

• Essential cookies — required for the platform to function correctly. These include session authentication tokens, security cookies, and CSRF protection. You cannot opt out of these without disabling the platform entirely.
• Analytics cookies — help us understand which pages and games are most popular, how long players spend on each section, and where technical issues occur. This data is aggregated and non-personally identifiable.
• Preference cookies — remember your language, display preferences, and gaming settings so you do not need to reconfigure them each visit.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent certain features of kg777 from working correctly.

6. Payment Data and Financial Privacy

When you make a deposit or withdrawal on kg777 via bKash, Nagad, Rocket, Upay, or other BDT payment channels, we process your payment information exclusively through encrypted, trusted payment gateways. We do not store full mobile wallet credentials or bank account numbers on our servers. Payment references and transaction logs are retained in tokenized format solely for dispute resolution, fraud prevention, and regulatory audit purposes.

7. Data Retention

kg777 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes outlined in this policy. Specifically, account registration data is retained for the duration of your account's active life plus a minimum of five years following account closure. Transaction and financial records are kept for a minimum of five years to meet regulatory and legal requirements.

Once your data is no longer required, we take reasonable steps to securely delete or anonymize it so it can no longer be associated with you. If you request deletion of your account and data, we will process your request within 30 days, subject to any legal retention obligations we are required to satisfy.

8. Your Rights Over Your Personal Data

As a user of kg777, you have the following rights in relation to the personal data we hold about you:

• Right of access — you may request a copy of the personal data we hold about you at any time, free of charge, within 30 days of your request.
• Right to rectification — if any personal data we hold is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure — subject to legal retention requirements, you may request deletion of your personal data from our records.
• Right to restrict processing — you may ask us to pause processing of your data in certain circumstances, such as when you contest its accuracy or when you have objected to processing.
• Right to data portability — where technically feasible, you may request your data in a structured, machine-readable format so you can transfer it to another service provider.

To exercise any of the above rights, please contact our support team at [email protected]. We will verify your identity before processing your request and respond within 30 days.

9. Data Security

kg777 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmitted betweenyour browser and our servers, encrypted storage of sensitive data at rest, strict access controls limiting staff access to personal data on a need-to-know basis, regular security audits and penetration testing, and continuous monitoring for suspicious activity and unauthorized access attempts.

While we take all reasonable precautions to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights or freedoms, we will notify affected users as promptly as practicable and take immediate steps to contain and remediate the breach.

10. Third-Party Links and Services

The kg777 platform may, from time to time, reference or integrate with third-party service providers such as game studios, payment gateways, and analytics tools. While we carefully vet all third-party partners we work with, we are not responsible for the privacy practices or content of those third-party services. Once you interact directly with a third-party provider's interface — for example, completing a payment through a bKash gateway screen — your data is subject to that provider's own privacy policy. We encourage you to review the privacy policies of any third-party services you use in connection with kg777.

11. Children's Privacy and Age Restriction

kg777 is strictly an adult-only platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from any person under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete all associated personal data, and void any transactions made.

12. Changes to This Privacy Policy

kg777 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or operational procedures. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via their registered email address or through a prominent notice on the platform.

Your continued use of kg777 following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kg777 handles your personal data, please contact our dedicated privacy support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected] — We aim to respond to all privacy-related enquiries within 5 business days.